What a billing coordinator does — automated, audited, around the clock.
Helios for Dental — our first agentic swarm — runs continuously on OpenDental, scrubbing claims, submitting them, posting ERAs, flagging denials, and drafting appeals. You approve the things that matter; everything else runs while you close out the day. Dentrix, Eaglesoft, and other dental PMSs are next.
One company. A growing line of agentic swarms.
Helios Agentic Labs builds productized agentic swarms — coordinated software teams that don't just automate a single task, but run an entire business function end-to-end. We pick the work that's broken because it's repetitive, system-of-record-heavy, and impossible to staff. Then we ship it as a product, not a custom build.
We started with dental practices, where 15–25 hours of every week disappear into the same six revenue-cycle clicks. The same architecture works in any back office shaped like dental's — and on any system of record shaped like OpenDental.
Insurance claims and revenue cycle. Built first for OpenDental practices.
- · Dentrix, Eaglesoft, Curve, OpenDental Cloud
- · Property management, legal billing, healthcare admin
- · Finance ops, insurance claims (any vertical)
A billing coordinator costs $55K. The work costs you more.
A typical two-doctor dental practice spends 15–25 hours a week in OpenDental doing the same six things over and over: creating claims from completed procedures, scrubbing them for missing info, submitting batches through the clearinghouse, watching for rejections, posting ERAs, and chasing denials older than 30 days.
That work is repetitive, error-prone, and brutal to staff retention. The cost shows up everywhere — claims that never made it out the door, denials that aged past appeal windows, write-offs that should have been recovered, and a billing coordinator burning out by Thursday.
You can hire a second coordinator. You can outsource to an RCM company at 4–8% of collections. Or you can keep eating the $80,000–$200,000 a year that good revenue cycle hygiene would have recovered.*
*Range based on industry RCM-leakage benchmarks; varies by practice size, payer mix, and current process maturity.
Three years ago, this would have been a chatbot. Today, it's a swarm.
The leap that makes Helios possible isn't generative AI. It's agentic AI — software that doesn't just answer questions, it does work. It opens OpenDental, clicks through the same screens your team does, reads the EOBs, and posts the payments. It hands tasks to other agents when they need to be done. And it pauses for your approval on anything financial.
We didn't build one big AI. We built a coordinated team of five specialized agents — each one trained on a specific job your practice already does manually — and a control panel where you see what they're doing and override anything you don't like.
An AI tool answers your question.
Helios sends the claim.
Five agents. One control panel.
Five agents that share a single OpenDental login, one audit log, and one approval queue. You decide what they touch.
Detects unbilled procedures, scrubs them for missing info, submits to your clearinghouse, posts ERAs when they come back, and drafts appeal letters for denials. Pauses before any Send-E-Claims.
Watches every claim past 30 days. Resubmits what can be auto-corrected. Drafts status inquiries for the rest. Flags the ones that need a human call.
After Helios posts insurance payments, this agent handles the patient side — statements, payment plans, balance follow-up.
Verifies insurance eligibility before appointments. Re-engages broken appointments and inactive patients. Confirms the next-day schedule.
Production, collections, denial rate, A/R days, case acceptance — surfaced as a daily snapshot. Audit log of every action every agent took, on every claim, for six years.
Every agent feeds the same approval queue. Anything that touches a patient's money or insurance waits there for your sign-off. Optional — auto-approve under a threshold you set.
What your team does differently on Monday.
What about the things you've already tried?
You pay a percentage of every dollar collected — forever. Their team uses your OpenDental login. You lose visibility into what they actually did. Helios costs a flat monthly fee, runs in your system with your audit trail, and you keep your data.
They show you the problem. They don't fix it. Helios opens the same OpenDental screens your team does and does the work.
A second coordinator takes 90 days to ramp, leaves in 18 months, and still has off days. Helios doesn't get sick, doesn't quit, and doesn't get worse on Friday afternoons.
90 seconds.
One claim, end-to-end. Procedure complete → Helios creates the claim → catches a missing NPI → fixes it → queues for Send → pauses for your approval → posts the ERA when it comes back.
Try Helios on your real claims, on a real pilot.
3-month pilot. Mutual exit. Case-study consent. We run on one of your locations. You see every action. We don't take a percentage of anything.
- Outsourced RCM4–8% of collections · $42K–$84K/yr on $1.5M
- Billing coordinator$55K–$75K salary · plus benefits, training, turnover
- Helios pilot$40K all-in for year one. Flat. Predictable.
- · BAA signed, environment provisioned in 5 business days
- · Helios connects to your OpenDental (API or read-only DB)
- · Claims Agent goes live first; other agents on a schedule we agree on
- · Daily KPI digest in your inbox; weekly call with the founders
- · One billing coordinator as our point of contact (they get hours back, not laid off)
- · Approval on financial actions until you're comfortable raising the auto-approve threshold
- · 30 minutes of feedback time per week for the first month
Practical questions, practical answers.
Does Helios work with my existing OpenDental?+
What if I'm on Dentrix, Eaglesoft, Curve, or OpenDental Cloud?+
Will it work with my clearinghouse?+
Who has access to patient data?+
Will my billing coordinator lose their job?+
What if Helios messes up?+
What's the contract?+
Is my data going into a model somewhere?+
How fast can I start?+
We're builders, not consultants.
Most businesses don't know what's actually possible with agentic AI. They know it exists. They've been pitched. They've sat through demos. They've maybe even hired someone who promised a custom build that never shipped.
The pattern we kept seeing: every "AI agency" was billing hourly to build the same workflow over and over, slightly differently each time, for clients who couldn't tell good work from bad. The output was custom, the work wasn't.
Helios exists because we think the right answer is the opposite. Pick the workflows that repeat across every business in a category. Build them properly, once. Ship them as products. Practices buy a product, not a project. Engineering time compounds across customers instead of restarting every engagement.
We're starting with dental for one reason: we saw it up close and the math is obvious. A two-doctor practice has the same revenue-cycle workflow as ten thousand other two-doctor practices, and that workflow is a 24/7 click farm a single agent can run. After dental, we go to the next industry where that pattern shows up — property management, legal billing, healthcare admin, anywhere with a back office shaped like dental's.
If you run a business in one of those categories and you've been waiting for someone to actually ship the thing instead of pitching it, that's us.
Not on OpenDental? Not in dental? Tell us where we're going next.
Helios's architecture is portable two ways. Same product, different dental PMS — Dentrix, Eaglesoft, Curve, OpenDental Cloud. Same architecture, different industry — property management, legal billing, healthcare admin, finance ops, insurance.
We're picking the next two builds based on what we hear from this form. If you're stuck on a system or in an industry you wish Helios already covered, tell us. We'll reach out when we open your PMS or your vertical, and your input shapes the order.